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Sterlla has a rating of 3.6 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Sterlla ranks 30th among Personalized Jewelry sites.
Love it! Just what I wanted! The quality and handwork was unbelievable. As far as the shipping it came right on time. No complaints from me. Satisfied customer
I placed an order, it took approximately a month, maybe longer to arrive. I wasn't happy with the quality of my purchase and requested a refund. I was first offered a credit towards my next purchase, then 70% of the purchase price, next 50% then 30% and finally after saying no to all the offers and repeatedly asking for a refund they finally said I would receive one in full when they received the item back so I asked where to send and they have yet to give me an address because they're concerned about if I will pay the return postage or not.
Love it! Just what I wanted! The quality and handwork was unbelievable. As far as the shipping it came right on time. No complaints from me. Satisfied customer
I placed an order for mother's day on april 30th and paid for express shipping, still have not receive the necklace and it is almost a month later... I was refunded 17$ for the shipping difference, but I would just rather have the order that I placed... I feel. Awful that my mother still has not received her mother's day gift... So disappointed
Love the quality and its a very pretty necklace. They've worked with me to make my order the best and make sure I was satisfied with my order. Recommend!
I placed an order, it took approximately a month, maybe longer to arrive. I wasn't happy with the quality of my purchase and requested a refund. I was first offered a credit towards my next purchase, then 70% of the purchase price, next 50% then 30% and finally after saying no to all the offers and repeatedly asking for a refund they finally said I would receive one in full when they received the item back so I asked where to send and they have yet to give me an address because they're concerned about if I will pay the return postage or not.
Products used:
None
The necklace ordered was absolutely beautiful! My daughter loves it! The quality is great the length is perfect. Highly recommend
What a quality! I am in love with my necklace. They are exactly what I was looking for. Highly recommend.
Very dainty looking.It is so beautiful arrived in a nice pretty little box. Love! Highly Recommend!
I absolutely love my necklace I purchased for my daughter and granddaughter it's beautiful and gorgeous.
Beautifully crafted item! I couldn't be happier with how it came out! Would definitely buy from this shop again!
I ordered on May 5th and selected express shipping which told me it would arrive within 3 business days. Customer service told me it would take 9-11 business days. I now reached 11 days and they told me I have to wait another week. I asked for a % off and told me I have to wait until I get the item to get the refund. Very poor service as a first time shopper there, NEVEE again! And this gift was for Mother's Day.
Tip for consumers:
Alot more clear information on the express shipping details. They told me it can take 9-11 business days(which have now surpassed and still haven’t gotten my item) but on the website it says 3 business days.
I ordered two necklaces I was supposed to receive before Mother's Day. It is now May 24th I have not received them I have not received any shipping information I have contacted them and they just keep telling me that it's in production. What a bunch of crap! I strongly suggest you find another company to order jewelry from
Tip for consumers:
not buy from this company they are scammers
Products used:
Two necklaces for Mother's Day
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